Version: 17.03.2026
Applicable to the website: suknieestera.pl
1. General Provisions
These Terms and Conditions set out the rules for using the Suknie Ślubne Estera website, hereinafter referred to as the “Website”.
The Service Provider and owner of the Website is Estera. Pracownia sukien ślubnych i wizytowych. Pustelak-Wiech K., NIP 8131882223, REGON 690560434, operating under the brand name “Suknie Ślubne Estera”, hereinafter referred to as the “Service Provider”.
The Service Provider can be contacted by e-mail at estera_styl@poczta.onet.pl or by phone at 603 928 465 / 577 102 007.
The Website is informational, promotional, and contact-oriented. Through the Website, the User may:
- review the offer, collections, and information about the salons;
- use the contact form;
- send an enquiry or a request to arrange an appointment;
- navigate to external social media profiles or partners’ websites.
The Website is not an online store and — unless expressly stated otherwise — is not intended for concluding online sales agreements concerning dresses, accessories, or any other products.
2. Definitions
The following terms used in these Terms and Conditions shall mean:
- Website – the website operated by the Service Provider at the address indicated in the header of these Terms and Conditions, together with its subpages.
- User – any person using the Website.
- Electronic Services – services supplied by electronic means by the Service Provider through the Website, in particular making the Website content and the contact form available.
- Form – the electronic contact tool made available on the Website.
- Appointment booking – an expression of willingness to make contact or reserve a date, which requires confirmation by the Service Provider and does not in itself constitute an effective reservation.
3. Types and Scope of Electronic Services
The Service Provider provides the following services free of charge through the Website:
- making available informational and promotional content concerning the brand, collections, salons, and contact details;
- enabling the User to send a message through the Form;
- enabling contact regarding an appointment, fitting, offer, or cooperation;
- providing links to external social media services and partners’ websites.
4. Technical Requirements
In order to use the Website properly, the following are required:
- a device with Internet access;
- an up-to-date web browser supporting HTML, CSS, and JavaScript standards;
- cookies enabled to the extent necessary for the Website to function;
- an active e-mail address — if the User wishes to use the Form or receive a reply electronically.
5. Conclusion and Termination of the Agreement for the Provision of Electronic Services
The agreement for the provision of the service consisting of browsing the Website content is concluded when the User enters the Website and is terminated when the User leaves the Website.
The agreement for the provision of the Form service is concluded when the User begins using the Form and is terminated when:
- the message is successfully sent and the handling of the request is completed; or
- the User stops using the Form before sending the message.
Use of the Website is free of charge, subject to data transmission costs borne by the User in accordance with the User’s agreement with their telecommunications operator or Internet provider.
6. Rules for Using the Website and the Form
The User is obliged to use the Website in accordance with the law, good practice, and these Terms and Conditions.
It is prohibited for the User to provide content that is unlawful, offensive, vulgar, misleading, infringes the rights of third parties, or may disrupt the operation of the Website.
The User should provide true, current, and relevant information in the Form.
The Form is intended for contact regarding the Service Provider’s offer, appointments, or business activity. It may not be used to send spam, advertising content without the Service Provider’s consent, or information unrelated to the purpose of the Form.
The User should not send special categories of personal data or personal data of third parties through the Form without an appropriate legal basis.
7. Rules for Booking an Appointment Through the Website
Sending a message through the Form for the purpose of arranging an appointment or fitting constitutes an expression of interest in contact or a request to reserve a date.
Sending the Form alone does not yet constitute an effective appointment booking.
A reservation is made only after explicit confirmation by the Service Provider, in particular by phone, e-mail, or in another agreed manner.
The Service Provider may propose a different appointment date if the date indicated by the User is unavailable or requires clarification.
In the case of incomplete, obviously incorrect, mass-submitted, or Terms-violating messages, the Service Provider may leave the request unprocessed.
8. Intellectual Property Rights
The content available on the Website, in particular texts, photographs, graphics, website layout, marks, visual identity elements, and promotional materials, is protected by copyright law, industrial property law, or other applicable regulations, and belongs to the Service Provider or the respective authorized entities.
Use of the Website content does not mean that the User acquires any rights to such content.
Copying, distributing, making available to the public, or otherwise using the Website content beyond the scope of permitted use requires the prior consent of the Service Provider or another authorized entity.
9. External Links and Third-Party Content
The Website may contain links to the websites of business partners, social media profiles, or other external services.
After moving to an external website, the User uses it under the rules specified by its owner.
The Service Provider shall not be liable for the content, privacy policies, terms and conditions, or practices of third parties.
10. Liability
The Service Provider exercises due care to ensure that the Website functions properly and that the content published on it is reliable and up to date.
The Service Provider does not guarantee uninterrupted availability of the Website, as technical interruptions, failures, maintenance work, or events beyond the Service Provider’s control may occur.
The Service Provider shall not be liable for:
- technical problems or limitations on the part of the User’s device, software, browser, or Internet connection;
- the consequences of the User using an inadequately secured device;
- the content and actions of third parties to which the links available on the Website refer.
Nothing in these Terms and Conditions excludes or limits the rights of a User who is a consumer or a business customer with consumer rights, where such exclusion or limitation would be impermissible under applicable law.
11. Complaints Regarding Electronic Services
Complaints related to the operation of the Website or the Electronic Services may be submitted:
- by e-mail to: estera_styl@poczta.onet.pl or [COMPLETE: complaints address, if different];
- by post to: [COMPLETE: correspondence address].
A complaint should contain at least:
- identifying and contact details of the person submitting the complaint;
- a description of the problem;
- the date on which the problem occurred;
- the request of the person submitting the complaint, if it can be specified.
The Service Provider shall consider the complaint without undue delay, no later than within 14 days of receiving it, unless obtaining additional information from the User is necessary in order to examine the matter.
12. Risks Related to the Use of Electronic Services
Using services supplied by electronic means involves typical Internet-related risks, such as:
- malware;
- attempts to obtain data fraudulently (phishing);
- spam;
- session hijacking or unauthorized access to the User’s device.
In order to reduce these risks, the User should use up-to-date software, apply antivirus protection, take care of password security, and exercise caution when opening links and messages originating from unknown sources.
13. Personal Data and Cookies
The rules for the processing of personal data and the use of cookies are described in a separate document: Privacy and Cookie Policy.
14. Final Provisions
These Terms and Conditions are governed by Polish law.
In matters not regulated by these Terms and Conditions, the relevant provisions of generally applicable law shall apply, in particular the Civil Code, the Act on Provision of Electronic Services, and the GDPR.
The Service Provider may amend these Terms and Conditions for important reasons, in particular in the event of changes in the law, changes in the scope of services, changes in the way the Website operates, or changes to the Service Provider’s details.
The current version of the Terms and Conditions is published on the Website together with the effective date.
These Terms and Conditions are effective as of 17.03.2026.